Jeff Caplan

Jeff Caplan is a successful entrepreneur with extensive experience as a nonprofit consultant and board member.  He co-founded 89 Degrees, a CRM and Loyalty marketing agency that grew to 80+ FTE at the time it was acquired in 2018 (with earn-out ending in 2021).  In addition, Jeff led the marketing function and served on the Executive Committee for Verbind, a venture-backed software company acquired by SAS, and he managed sales and marketing for a paper recycling company acquired by Waste Management.  He has also held leadership roles at Harte-Hanks, Wells Fargo Bank, and Accenture.

Jeff has advised nonprofits on pivotal operational and strategic issues for more than a decade.  As a Team Leader at Community Consulting Teams (, Jeff directs project teams of six to eight consultants who advise mission-driven organizations on strategic planning, operational efficiency, and marketing strategy.   In this role, Jeff works closely with the client’s executive team and board throughout the annual seven-month project cycle, defining the scope of work and guiding discussions that keep all stakeholders informed and the initiative on track.  Details of his client work are below.

Jeff was recently appointed to the Board of CCT and sits on the Board of Old North Illuminated (ONI), which oversees the Old North Church historic site and produces nationwide educational programs to amplify its civic legacy. At ONI, he is a member of the Executive and Finance Committees, and chair of the Marketing and Development Committee.  Jeff has also served on the Board of the Harvard-Radcliffe Orchestra.

A highly collaborative partner and mentor, Jeff utilizes his full range of nonprofit and for-profit experience to strengthen the organization’s ability to achieve its mission, while building the internal skills and best practices that create long-term success.

Jeff holds a BA from Claremont McKenna College and an MBA from the Wharton School of the University of Pennsylvania.

LinkedIn: Jeff Caplan